.







The Japan Times
WORLD EYE REPORTS
SINGAPORE







©THE JAPAN TIMES
Thursday, October 30, 2003

Heavy movement in the marketplace

Singapore is often praised for its excellent infrastructure and highly-developed society. One company aiding to drive efficient infrastructure development, construction, mining and logging in Singapore and throughout Asia is Japanese heavy machinery maker Komatsu.



A Komatsu dump truck

Komatsu first established operations in Singapore in 1971. The office became its official regional headquarters and was renamed Komatsu Asia & Pacific in 1996 to serve as the nerve center of the company’s Southeast Asian marketing efforts. Today, the company has more than 170 employees and is responsible for marketing, application engineering, parts marketing and distribution, service engineering, human resource development and training in 19 countries.

Komatsu Asia & Pacific supports four core business divisions: construction, mining and utility equipment, EGS generators, industrial machinery and electronic products. The company also oversees manufacturing and marketing activities for its production facilities in Indonesia and Thailand. A network of eight exclusive distributors is responsible for business in Thailand, Nepal, Bhutan, Sri Lanka, the Maldives, India, the Philippines, Indonesia, Taiwan, Malaysia, Singapore, Brunei, Papua New Guinea, the Solomon Islands, Myanmar, Cambodia, Vietnam, and Laos.

“We already have a market share of more than 35 percent in the Asia Pacific territory and we strive to be number one around the world with our products. Nearly 80 percent of our demand in this region is currently coming from Indonesia, Malaysia and Thailand, but we will see an increasing demand for our equipment in emerging markets and developing countries for years to come,” says Yoshitaka Omura, the company’s president.

One of Komatsu's hydraulic excavators

To further strengthen operations in the region, Komatsu Asia & Pacific also has eight joint ventures involved in the production of electrical products, machinery and parts. The company is dedicated to providing customers with the newest products quickly and affordably. They maintain a corporate mission to deliver spare parts to customers within 48 hours.

Komatsu has a highly sophisticated computerized communication system called the S-Map system. It keeps headquarters, subsidiaries and distributors connected online so that technical information regarding updated parts, service news, distribution and ordering reaches all corners of the company’s operations. In addition to its tightly connected communications network, the company has an advanced training center that conducts a wide range of courses covering sales, service, parts and warehousing, machine operation, maintenance and service, trouble-shooting and repairs.

Komatsu’s goal is to produce the highest-quality, most reliable multi-functional heavy equipment on the market, and to offer customer support via by the best engineers and service technicians available. The company is the second largest heavy equipment manufacturer in the world, and it is committed to providing superior customer benefits and satisfaction. It plans to improve its position in the market while continuing to bring progress and prosperity in both developed and developing countries.

“We are proud that our company is playing a significant role in building infrastructure and developing nations for a brighter future,” Omura concludes.








TOP


Epson
www.epson.com.sg

Power Seraya
www.power
seraya.com.sg


Singapore Roars
www.singapore
roars.com


Lexus
www.lexus-asia.com

Sunrise Mont' Kiara
www.sunrisebhd.com

Tuas Power
www.tuaspower.com.sg

Mitsubishi Corporation
www.mitsubishi.co.jp

NYK Line
www.nykline.co.jp

Mitutoyo
www.mitutoyo.com.sg

Mitsui & Co., Ltd.
www.mitsui.co.jp

Komatsu
www.komatsu.com

Konica Minolta
www.konica.com.sg

Nikon
www.nikon.com.sg

Brother
www.brother.com.sg

Mitsubishi Electric
www.mitsubishi
electric.com.sg


PanUnited
www.panunited.com.sg

Ricoh
www.ricoh.com.sg

Pioneer
www.pioneer.com.sg

Canon
www.canon-asia.com

Nippon Pigment
www.nipponpaint.co.jp

Denso
www.denso.com.sg

Toyota
www.toyota.co.jp